Refund Policy


You can return or exchange your pieces within 21 days from your purchase date.
To be eligible for a return or exchange, your item must be unused and in the same
condition that you received it. It must also be in the original packaging.
To complete your return or exchange, we require a receipt or proof of purchase.
Please fill out the form below with your order number, name, and reason for return
or exchange to start the process.
There are certain situations where only partial refunds are granted
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is
If you’ve done all of this and you still have not received your refund yet, please fill
out the form below.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email and send your item to: 3053 Fillmore #185, San Francisco CA 94123, United States.


To return your product, you should mail your product to 3053 Fillmore #185,
San Francisco CA 94123, United States. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item you should consider using a track-able shipping service. Without a track-able number we don’t guarantee that we will receive your returned item.
Have more questions?

Contact Us